Last updated: October 2026
Information we collect
We collect account, address and order details, payment confirmation, and security data needed to process orders. If you attach a file in support chat, that attachment is kept only to respond to you.
Purpose and access
Data is used for order processing, fraud prevention, customer support, and legal obligations. Access is limited to authorized staff and the carrier delivering your order, and only information needed for the service is shared.
Retention and security
Information is protected with access controls and HTTPS, retained as needed for the order, legal obligations, disputes, and security, then deleted or de-identified.
Your choices
You may request access, correction, or deletion through support.